Order Processing
Orders are typically prepared for dispatch after payment confirmation, item validation, and operational review. Processing windows may vary during launches, peak periods, or for products with special handling requirements.
Dispatch, delivery, and shipping expectations for customer orders.
Shipping Policy
This page outlines the general shipping policy for orders placed through the RoadRunnerz website. It covers how we process dispatch, estimated delivery timelines, address handling, and how we manage exceptions or delays in shipping. Please review this policy to understand what to expect when you place an order with us. If you have any specific questions about your order's shipping status or need assistance, please contact our support team for help.
Delivery Timelines
Estimated delivery dates are indicative and may depend on courier coverage, destination, holidays, weather, or regional transport constraints. Delivery timelines should not be treated as guaranteed unless explicitly stated.
Address Accuracy
Customers should ensure that shipping names, phone numbers, and delivery addresses are complete and accurate at checkout. Delays or failed deliveries caused by incomplete or incorrect address information may require reattempts or support review.
Exceptions And Delays
If an order is delayed due to stock mismatch, courier disruption, verification issues, or force majeure events, RoadRunnerz may contact the customer with an update, revised timeline, or available resolution options.
Delivery Scope
Coverage, charges, and courier availability.
Shipping is complimentary across the RoadRunnerz store unless explicitly stated for a specific product. After payment confirmation, orders are dispatched within 1–2 working days. Customers should expect delivery within 7–8 days under normal circumstances.
In certain situations, deliveries may experience delays due to courier disruptions, regional constraints, or unforeseen events. If delays occur, RoadRunnerz will notify customers proactively. Should notification not be provided, responsibility is shared equally between the customer and RoadRunnerz for resolution.