How customer information is handled across the storefront.
This privacy policy explains how RoadRunnerz collects, uses, stores, and protects the information of customers who interact with our storefront. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. By using our storefront, you agree to the practices outlined in this policy.
We may collect details you provide directly, such as your name, phone number, email address, shipping address, and account information when you place an order, contact support, or manage your profile.
We may also collect order history, wishlist activity, and device or browser-level information needed to keep the storefront working reliably and securely.
We use customer information to process orders, coordinate shipping, respond to support requests, improve product discovery, and maintain account-related features, including sending invoices over whatsapp and/or email.
Information may also be used to prevent fraud, troubleshoot operational issues, communicate important updates related to purchases, returns, or service changes, and understand how shoppers navigate the storefront when analytics consent is granted.
The storefront uses essential cookies to keep account, cart, and consent features working. Optional preference and analytics cookies are only enabled based on the choices you make in the cookie controls.
When analytics cookies are accepted, RoadRunnerz may use Google Analytics to measure page visits, browsing flows, checkout completion, and merchandising performance. You can withdraw analytics consent later from the storefront cookie preferences.
RoadRunnerz may share limited information with trusted service providers involved in payments, logistics, communications, or platform operations, only to the extent required to deliver the service.
We use reasonable administrative and technical safeguards to protect personal information, but no internet-based system can guarantee absolute security.
You may request corrections to your personal details, ask questions about how your data is handled, or contact us regarding deletion or retention expectations, subject to business and legal requirements.
If this storefront introduces marketing communications later, opt-out mechanisms should be honored in those communications or support workflows.
Note
This privacy policy is intended to provide transparency about our data handling practices. If you have any questions or concerns about how your information is used or protected, please contact our support team for assistance.
